At Inviteflare.com, we strive to provide high-quality services and ensure customer satisfaction. However, we understand that there may be situations where a refund request is necessary. Please review our refund policy carefully:

1. Refund Eligibility

Refunds may be considered under the following circumstances:

• Technical Issues: If there is a verified technical issue with our platform that prevents you from using a purchased service and our team is unable to resolve it within a reasonable time.
• Service Not Delivered: If a paid service was not delivered or made accessible as described in the purchase agreement.
• Duplicate Payment: If you were charged multiple times for the same service.

2. Non-Refundable Items

The following are non-refundable:

• Subscription fees for services already utilized.
• Custom designs, templates, or digital cards once finalized or downloaded.
• Promotional offers, discounted plans, or trial subscriptions.

3. Refund Process

To request a refund, please follow these steps:

1. Contact Us: Submit your refund request through our Contact Us page, specifying the issue and including relevant details such as your account information and proof of payment.
2. Evaluation: Our support team will evaluate your request within 7 business days.
3. Approval or Rejection: If the refund is approved, the amount will be credited back to your original payment method within 14 business days. If the request is denied, you will be informed with an explanation.

4. Partial Refunds

In cases where partial use of a service has occurred, InviteFlare reserves the right to issue a partial refund proportional to the unused service duration.

5. Subscription Cancellations

• Subscriptions can be cancelled at any time, but refunds for cancelled subscriptions are only provided if the request is made within 7 days of the initial purchase or renewal date, and no services have been utilized during this period.
• Refunds for cancelled subscriptions beyond the 7-day window will not be processed.

6. Exceptions

• Refunds will not be processed for user errors, such as incorrect information input or misuse of the platform.
• Refunds requested due to dissatisfaction with design elements, themes, or features that are clearly described on our website at the time of purchase will not be granted.

7. Contact Information

For refund requests or additional questions, please contact us via email at [email protected] or submit a query through our Contact Us form.

This policy is designed to protect both InviteFlare and our valued customers. By purchasing or subscribing to our services, you agree to this Refund Policy.